Shipping policy

At Trimmers Buddy UK, we are committed to providing you with the best shipping experience, tailored specifically to our customers in Australia.

We proudly offer three convenient shipping options:

• Free Express Shipping (Free) – Enjoy fast, express shipping at no additional cost.

• Priority Shipping (Same Day Shipping - $2 AUD) – Need your order urgently? Choose Priority Shipping to have it dispatched the same day for just $2 AUD.

• Premium Shipping (With Insurance - $9.99 AUD) – For added peace of mind, select our Premium Shipping option, which includes insurance coverage for $9.99 AUD.

Processing Time

We strive to process and ship all orders within 3 business days of purchase.

Tracking Your Order

Once your order has shipped, you’ll receive a tracking number via email within 24 hours. You can track your order using your email and order number for convenience.

Customs & Duties

Orders within Australia typically do not incur customs fees. In the rare case that they do, the recipient is responsible for any duties or taxes.

Lost or Stolen Packages

Once an order leaves our warehouse, we are not responsible for lost or stolen packages. If you encounter any issues, please contact the carrier directly for assistance.

Order Arrival

If your order does not arrive within 35 business days, please reach out to us and we will issue a full refund.

Estimated Shipping Times

Contact us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at support@trimmersbuddy.co.uk  or by mail using the details provided below:

Trimmers Buddy UK
support@trimmersbuddy.co.uk
68 Hanbury St, London E1 5JL, United Kingdom